Knowledge workers, employees with technical expertise and high-level executives alike can benefit from training to grasp the nascent tech.
Across industries, businesses are laying out plans to train employees to use generative AI and AI tools effectively.
Mercedes-Benz intends to invest more than $2.2 billion by 2030 to train employees in AI and grow data skills. McKinsey and PwC are upskilling employees to become better AI prompters and spot hallucinations. Commercial real estate firm JLL rolled out an internal generative AI tool for employees with accompanying demos and instructional videos.
But it’s not just individual contributors within an organization that need assistance. Knowledge workers, employees with technical expertise and high-level executives alike can benefit from support around using the technology as it becomes more ingrained in workflows.
More than 9 in 10 IT leaders and other upper management respondents currently use AI on the job, according to a Freshworks survey. Top tech leaders outpace their lower-ranking peers when it comes to the adoption of AI.
In response to mounting interest, vendors have released instructional videos and courses targeting skill gaps. In July, AWS launched a generative AI primer course for executives that comprised five videos covering foundational elements, historical context and use cases of the technology.
Whether an executive is speaking with colleagues about the technology or using generative AI tools themselves, it helps to have a baseline of knowledge. READ MORE
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