Boston Market®, the rotisserie cooking and contemporary home style meal experts, today announced that Frances Allen has been named as Chief Executive Officer effective immediately. Ms. Allen succeeds George Michel upon his retirement.
With a proven track record of concept revitalization and growth in the restaurant industry, Ms. Allen joins Boston Market from Jack in the Box, where she has served as President since October 2014. Prior to Jack in the Box, Allen spent four years as Executive Vice President and Chief Marketing Officer of Denny’s, helping lead the successful Denny’s turnaround through the ‘America’s Diner’ repositioning. Prior to that she played a pivotal role elevating the Dunkin’ Donuts brand from a beloved regional to a national brand. She has also held leadership roles with Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay.
“Serving as CEO of Boston Market has been an honor and the highlight of my career,” said Michel. “I would like to thank the entire team for their tireless effort and commitment to making Boston Market a success and a great place to work. Frances is both a strategic and operational leader and I am confident that Boston Market will benefit greatly from her deep experience and expertise.”
“I am delighted to join the Boston Market team and lead this great company into its next chapter of strategic growth, brand building and culinary innovation,” said incoming Chief Executive Officer Frances Allen. “No other restaurant concept is more responsible for the rising popularity of rotisserie cooking and we see significant runway for further building the Boston Market brand. I am proud to lead a team whose top priority is serving high-quality, delicious, healthy and affordable home style rotisserie meals to our guests.”
Allen added, “Under George’s leadership, Boston Market launched its “Quality Guarantee,” which acts as a continued commitment to all guests that Boston Market will serve all-natural and fresh, never frozen, gluten-free, whole chicken with no added hormones, steroids, antibiotics or MSG. In addition, we have become the first national chicken-specialty chain to reach the goal of serving our customers 100 percent antibiotic-free rotisserie chicken. These commitments to transparency, ethical business practices, and quality are critical to building trust and brand loyalty with today’s consumer. We will build on the strong legacy that Boston Market has established since the 1990s to further improve our relevance with today’s busy families.”
An English native, Allen grew up in the town of Basingstoke. She graduated from the University of Southampton in 1983, studying Math and Actuarial Sciences, and briefly served as an Officer in the Royal Army Corps, attending Officer Training at Sandhurst Military Academy. She started her career in Advertising in London before moving to Asia and then the USA.
Source: Boston Market
Consumer behaviors and preferences are evolving rapidly. With macro shifts in society, inflation and food supply challenges set to profoundly influence how people consume food and beverages, Givaudan is exploring what the world of dairy alternatives will look like in the coming decade.
After nearly three decades with AFI, Andersen is leaving to pursue a different career path “to work on diverse projects and explore opportunities to serve as board member”. Serving as CEO since 2010, Andersen joined AFI in 1994, initially overseeing applications and R&D. Over the years, he has maintained a strong focus on the whey business.
The Kraft Heinz Company has introduced five new members to its executive leadership team, who will collaborate with Carlos Abrams-Rivera upon assuming the CEO role in 2024. Pedro Navio will assume the position of North America president at the beginning of next year. In addition, Willem Brandt, Bruno Keller, Cory Onell and Diana Frost will join Abrams-Rivera and Navio on the executive leadership team.