Sector News

4 ways to respond when ‘manterrupted’ at work

October 23, 2021

Supreme Court Justice Sonia Sotomayor told an NYU Law School audience last week that recent changes were made in the format of their oral arguments after studies revealed a history of female justices being interrupted by male justices and advocates. This phenomenon is part of a larger trend of women being interrupted in the workplace. One George Washington University study found that men interrupted their colleagues 33% more often when they spoke with women than when they spoke with other men.

I often hear this concern in my communication workshops. The most common question: What do I do if I’m interrupted?

Below are four ways I counsel women—and anyone unfairly interrupted—to make sure their full points are heard and their voices respected.

COMPLETE YOUR POINT
Whether you are interrupted to be contradicted or supported, you have the right to finish your point (no more or less than any of your colleagues in the room or Zoom), so as soon as possible after the interruption, use a statement like these to resume conveying your point:

“I’d just like to finish what I was saying to make sure I was clear…”

“Thank you, Fred. To complete my point, I’d like to say…”

“One point I want to make sure is understood…”

KEEP IT PROFESSIONAL, NOT PERSONAL
In your mind, be clear about your intention: not to shame the colleague who interrupted you or act on a grudge, but simply to make your point complete and clear. That requires focusing on responding over reacting. A reaction is instantaneous, like feeling insulted and defensive. A response involves patience and consideration, leading more quickly to corrective action.

To keep the focus on insight, not insult, avoid saying things like “Before I was rudely interrupted…” (Believe me, your interrupter will get the message.)

I also don’t recommend trying to talk over your interrupter (perhaps louder), as if in a battle to see who backs down first. This tactic creates conflict and competition, two elements that don’t belong in effective meetings. Let the interrupter finish or pause—because that’s how you show respect to colleagues—then jump in to complete your point. READ MORE

by Joel Schwartzberg

Source: fastcompany.com

comments closed

Related News

November 28, 2021

Founder-led biotech is making space for ideas—and diverse leaders—where it didn’t exist before

Life sciences

Decades ago, the founder-led biotech was rare and considered the tougher path to follow. Now there is a trend of founder-led biotechs that have risen in prominence in recent years, going from startup to well known with lightning speed. Scientists-turned C-suite occupants know their technology inside out. They’ve got credibility both at the bench working with their research teams and in the boardrooms selling their future products.

November 28, 2021

PODCAST: Africa’s Got Talent

Diversity & Inclusion

Companies can’t afford to ignore the professional talent available in Africa. Andrew Kris has a conversation with Borderless Consultant Aisha Jallow, who has the passion for and expertise in finding and attracting executives based in Africa for leadership roles in international companies.

November 28, 2021

Synthomer appoints new CFO

Chemical Value Chain

Synthomer announced the appointment of Lily Liu as Chief Financial Officer (CFO). Lily will take up the role no later than 1 July 2022, succeeding Steve Bennett who announced in August 2021 that he would step down once a suitable successor was in place.

Send this to a friend