It wasn’t so long ago that a CEO was considered effective if they could keep the board of directors happy, appease shareholders, and steer clear of major reputational issues.
Not so anymore.
The job description for the CEO of today is being crowdsourced, with nearly every segment of society — employees, customers, suppliers, governments, and activists — registering their expectations and demands.
Today’s challenges, from the pandemic to ESG to ongoing efforts to address racial inequity, have only woven business and society more tightly together. Indeed, 86% of CEOs and board members see business and society becoming more interconnected, and two thirds of the American public want CEOs to take a stand on social issues.
To better understand the implications of this shift, our firm, Korn Ferry, spoke with 105 board directors, many of whom are also CEOs, from 311 North American companies across 11 industries.
Our research shows that as the job description for CEOs changes, so too does the playbook for successful leadership. The stakeholder landscape is much more vast and rugged, meaning there’s more room for missteps and error. What was once out of scope is now in scope, forcing difficult decisions about who and what to prioritize. And the skills required to be successful extend beyond traditional command-and-control tactics to things like influencing without formal authority.
If CEOs are to deliver against their new job description, they must become a different type of CEO: an enterprise leader who also stewards the ecosystem in which their business operates, including customers, suppliers, partners, competitors, governments, and their local community. While few CEOs have assumed this role in full — it’s early enough that very few of us have it figured out — our research shows that these five steps are key to getting started. READ MORE
by Sarah Jensen Clayton, Tierney Remick, and Evelyn Orr
Trying to figure out a path forward, let alone focus on getting work done, in the face of a continuous stream of devastating news can feel impossible. Chances are that your team is feeling a host of emotions, from anger to despair to helplessness.
How do you deal with your inner critic? Everyone has one, but the difference between those who are successful and those who are not often connects back to whether or not their inner critic stops them from pursuing their hopes and dreams.
As the Great Resignation persists, job seekers are looking for better wages, better benefits, and better remote work options. They’re also losing patience with cumbersome hiring processes. To make sure your hiring process is a positive experience for candidates, the author suggests asking yourself these four questions.