Sector News

How HR lost employees’ trust — and how to get it back

October 22, 2022
Borderless Leadership

The way most Human Resources departments work just isn’t working for employees. Our latest study of 993 employees reveals that when they have concerns — whether it’s how they’re being treated by their manager or uncivil behavior from a peer — they would rather reach out to most anyone before turning to someone in HR. First, they turn to their manager; then they go to a trusted colleague. If either of those lifelines fail, they attempt to handle the issue themselves. In fact, employees would even go to another leader in their organization or do nothing at all before turning to HR! READ MORE

by Joseph Grenny and Derek Cullimore


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