While burnout isn’t a new problem, the ongoing crises of 2020 made it worse, and it’s following us into 2021. Burnout can take many forms, and the wellness surveys many companies use to identify it overlook the more active forms, such as erosive behaviors, impatience, and incivility. Managers need to understand the subtle warning signs of burnout so they can take steps to mitigate it before it’s too late. Once identified, managers can get creative about how to relieve some of the pressure on their burned-out employees and work collaboratively with them to understand what they need. Read more
by Margaret M. Luciano and Joan F. Brett
Source: hbr.org
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